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When will my deposit be credited?
When will my deposit be credited?

When your deposit will be credited to your account

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Written by JPW
Updated over a week ago

If you have made a deposit and it has not yet been credited this is likely due to it not yet being confirmed on the network. Deposits are credited after reaching the number of confirmations required.

The number of confirmations required are;

  • Bitcoin (BTC) - 1 confirmation

  • Ethereum (ETH) - 12 confirmations

  • Ethereum (ETH) NFTs - 12 confirmations

  • Litecoin (LTC) - 6 confirmations

  • Solana (SOL) - 21 confirmations

  • Rollbit Coin (RLB) - 21 confirmations

If your deposit has reached these confirmations and has not been credited after 15 minutes, please get your transaction ID (TXID) and open a support ticket. Our team will gladly look into this for you.

If you have deposited ETH or SOL and not received it after 15 minutes you can request a deposit address sweep.

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